Log In | Uphold®
Sign in to your Uphold® account to manage funds, trade assets, and access secure financial services.
Uphold® connects you to a single platform for cryptocurrencies, fiat currencies, precious metals, and tokenized assets. This page explains how to safely sign in, common troubleshooting steps, and security measures that protect your account. Whether you use the web portal or the mobile app, follow official links and avoid sharing sensitive credentials. Bookmark the Uphold login page to reduce the risk of phishing.
How to sign in
- Open the official login page: Visit uphold.com/login or use the official mobile app available in the App Store or Google Play.
- Enter your credentials: Type your registered email address and password. If you use a password manager, confirm the autofill suggestions are accurate.
- Complete two-factor authentication (2FA): If enabled, input the one-time code from your authenticator app (recommended) or your security device.
- Verify device and location: Uphold may ask you to confirm a new device or unusual sign-in location via email or SMS for added security.
- Access dashboard: After authentication, you’ll land on your Uphold dashboard where you can view balances, initiate trades, and manage settings.
Troubleshooting common login issues
Forgot password
Click “Forgot password?” on the login page and follow the reset link sent to your registered email. Keep in mind reset links expire—use them promptly.
Lost 2FA device
If you lose access to your authenticator app or security key, contact Uphold support right away. Be prepared to verify your identity with account information and documentation.
Account locked or suspicious activity
Multiple failed attempts or unusual behavior can temporarily lock access. Reach out to support and review any security alerts sent to your email.
App or browser problems
Ensure you are running the latest version of the Uphold app or update your browser. Clearing cache and disabling extensions can resolve issues caused by corrupted local data.
Security best practices
- Enable 2FA: Use an authenticator app (e.g., Google Authenticator, Authy) for stronger protection than SMS.
- Use unique passwords: Choose a long, complex password and store it in a reputable password manager.
- Beware of phishing: Never click login links in unsolicited emails—type uphold.com directly into your browser.
- Monitor activity: Regularly check account activity and set up alerts for sign-ins and withdrawals.
- Secure your email: Your email recovery is a root of account access—protect it with 2FA and a strong password.
Using the Uphold mobile app
The Uphold mobile app offers biometric sign-in (fingerprint or Face ID) for quick and secure access, while preserving the same protections as the web experience. Install only from official app stores and keep the app updated to receive security patches and feature improvements.
Why secure sign‑in matters
A secure sign-in process prevents unauthorized access to your funds and personal information. Uphold’s layered security—passwords, device verification, and 2FA—reduces attack surface and gives you stronger control over your assets. Treat access credentials with the same care as you would a bank account.
Need more help?
If you experience any sign-in problems you cannot resolve, visit Uphold’s Help Center or contact support through the official site. Avoid sharing passwords, 2FA codes, or private keys with anyone claiming to be support via social media or unsolicited messages.
